Products

Digital guides for healthcare security work.

The current catalogue is intentionally focused: five practical guides, all free and available now through Gumroad.

Free digital guide

Healthcare Security Incident Report Writing Guide

A practical guide for new healthcare security officers who need to write clear, factual incident reports.

Write clear, factual reports that protect patients, staff, and you.Understand what to include, what to avoid, and how to structure events.Built for healthcare security settings, not generic report writing.
Healthcare Security Incident Report Writing Guide cover
  • Write clear, factual reports that protect patients, staff, and you.
  • Understand what to include, what to avoid, and how to structure events.
  • Built for healthcare security settings, not generic report writing.
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Free digital guide

12 De-Escalation Phrases

Practical communication prompts every healthcare security officer should know for difficult situations.

Keep calm wording close to hand during difficult conversations.Use respectful phrases that give options and reduce friction.Suitable for briefings, refreshers, and new officer development.
12 De-Escalation Phrases cover
  • Keep calm wording close to hand during difficult conversations.
  • Use respectful phrases that give options and reduce friction.
  • Suitable for briefings, refreshers, and new officer development.
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Free digital guide

Professional Radio Procedure & Etiquette

A practical guide to clear, professional radio communication for healthcare security officers and teams.

Use clear radio procedure for routine calls, incidents, and urgent updates.Improve call signs, message structure, radio discipline, and handovers.Support professional, concise communication across healthcare security teams.
Professional Radio Procedure & Etiquette cover
  • Use clear radio procedure for routine calls, incidents, and urgent updates.
  • Improve call signs, message structure, radio discipline, and handovers.
  • Support professional, concise communication across healthcare security teams.
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Free digital guide

Dynamic Risk Assessment Guide

A practical guide to dynamic risk assessment for healthcare security officers making decisions in changing situations.

Assess changing risks during incidents, patrols, observations, and requests for support.Balance safety, communication, control measures, and escalation decisions.Support confident decision-making in live healthcare security situations.
Dynamic Risk Assessment Guide cover
  • Assess changing risks during incidents, patrols, observations, and requests for support.
  • Balance safety, communication, control measures, and escalation decisions.
  • Support confident decision-making in live healthcare security situations.
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Free digital guide

Recognising Violence & Aggression Early

A practical guide to noticing meaningful changes in behaviour, context, and environment before violence or aggression escalates.

Recognise verbal, behavioural, and environmental signs that risk may be rising.Consider change from baseline and context without treating warning signs as predictions.Support earlier communication, proportionate action, and timely requests for assistance.
Recognising Violence & Aggression Early cover
  • Recognise verbal, behavioural, and environmental signs that risk may be rising.
  • Consider change from baseline and context without treating warning signs as predictions.
  • Support earlier communication, proportionate action, and timely requests for assistance.
View details Download free